Job Summary
Brief Description
We’re Alamy, the world's most diverse stock photo library with over 400 million stock photos, vectors and videos from individual photographers, picture agencies and archives across the world. Our flagship brand, PA Media, is the national news agency for the UK and Ireland. We provide customers across the media, sport, corporate, betting and public sectors with the broadest range of content, products and services to inform and entertain their audiences.
This is a position in the Client Invoicing Services team which helps delivering the services in a swift, proficient and proactive manner within the SLAs. This role not only provides a good platform to learn billing processes but also improves multitasking skills by handling email queries from the clients, listening and speaking to them, navigating computers and email inboxes, and data processing simultaneously.
The key function is to support and handle the team’s processes
- Understand and become familiar with Alamy’s invoicing and billing processes for Inbox, Self-bill and magazines.
- With a visual eye for images, be able to match client declarations with the available reports and identify usages to process invoices.
- Work as a team to ensure team deliverables are met as per the SLAs.
- Ensure that work delivered fulfills Alamy’s quality standards.
Preferred Skills
- B.com graduates with Excellent English communication skills - both verbal and written.
- Candidates with 0-1 year experience in BPO industry or certification in IELTS/TOEFL/PTE/BEC will get added advantage.
- Should be able to interpret customer emails accurately and send concise replies.
- Must have quick analytical reflex with high level of attention to detail.
- Can comfortably work on MS Office applications, especially MS excel and word.
- Is open to work from Technopark office in UK shifts (12:30 PM - 09:30 PM).
- Immediate Joiner
APPLY NOW using the ATS link below.
https://careers.pamediagroup.com/job-invite/888/