Rologics InfoLabs Private Limited helps businesses streamline their operations through technology, data management, and operational expertise. We are looking for an experienced Senior Salesforce Administrator to manage, optimize, and enhance Salesforce CRM processes for our international client.

Job Summary

We are seeking a skilled Senior Salesforce Administrator with strong practical experience in Salesforce configuration, automation, and administration, particularly Salesforce Flows. The ideal candidate should be capable of independently managing Salesforce environments, automating business processes, troubleshooting issues, and improving operational efficiency.

Key Responsibilities

Salesforce Administration

• Manage Salesforce users, profiles, permission sets, roles, sharing rules, and access controls.

• Create, configure, and maintain custom objects, fields, record types, page layouts, validation rules, and Lightning record pages.

• Maintain data quality, data integrity, and consistency across Salesforce records.

• Manage imports, exports, bulk updates, data cleanup, and duplicate records.

• Monitor Salesforce usage and resolve administrative issues.

Salesforce Flows and Automation

• Design, develop, test, deploy, and maintain Salesforce Flows.

• Build and troubleshoot Record Triggered Flows, Screen Flows, Scheduled Triggered Flows, and Autolaunched Flows.

• Automate business processes using decisions, assignments, loops, formulas, and subflows.

• Replace legacy Process Builder and Workflow Rules with appropriate Flow based automation.

• Troubleshoot flow failures, debug automation, and resolve issues involving record updates and execution order.

• Follow Salesforce best practices to ensure automation is scalable, efficient, and maintainable.

Reports and Dashboards

• Create and maintain reports, custom report types, and dashboards.

• Develop operational reports to track business performance, workflow status, data quality, and productivity.

• Provide accurate data insights to support client requirements and management decisions.

Data Management and Troubleshooting

• Investigate and resolve data discrepancies, automation failures, and record level issues.

• Perform data audits and implement measures to improve CRM accuracy.

• Support data migration, bulk data operations, and data reconciliation.

• Document configurations, automation logic, and administrative procedures.

Client Support and Collaboration

• Work closely with the US based client to understand business requirements and translate them into Salesforce solutions.

• Handle assigned Salesforce tickets, enhancements, and configuration requests.

• Communicate technical findings and provide timely updates on ongoing tasks.

• Participate in testing, deployment, and post deployment validation.

• Maintain clear documentation of changes and follow established change management procedures.

Required Qualifications and Skills

• 3–5 years of hands on experience in Salesforce administration.

• Strong practical knowledge of Salesforce Flow Builder and automation troubleshooting.

• Experience configuring Salesforce objects, fields, validation rules, page layouts, record types, and Lightning pages.

• Proficiency in reports, dashboards, data management, and user access administration.

• Experience with Data Loader or similar tools for bulk data operations.

• Understanding of Salesforce security, sharing models, and automation execution order.

• Ability to analyze business requirements and implement effective declarative solutions.

• Strong analytical, problem solving, communication, and documentation skills.

• Ability to work independently and collaborate with an international client.

Preferred Qualifications

• Salesforce Certified Administrator certification.

• Salesforce Certified Advanced Administrator certification.

• Experience working with Salesforce Service Cloud or Sales Cloud.

• Experience with Salesforce change sets, sandbox environments, testing, and deployment.

• Familiarity with SOQL, basic Apex concepts, and Salesforce platform limits.

• Experience supporting US based clients or international business operations.

What We Are Looking For

We are looking for a hands on Salesforce professional who can independently manage CRM administration and build reliable Flow automations. Candidates should be able to explain real world automation projects they have implemented, troubleshoot complex Flow failures, and demonstrate a strong understanding of Salesforce best practices.

Application Process

Interested candidates may submit their updated resume highlighting Salesforce administration experience, Flow automation projects, certifications, current and expected CTC and current notice period.

Company: Rologics InfoLabs Private Limited
Work Location: Technopark Phase 1, Thiruvananthapuram, Kerala
Employment Type: Full-Time

Email: hr@rologicsinfolabs.com