Job Summary

We are looking for a proactive, organized, and people-focused HR & Sales Administrator to manage day-to-day HR operations while supporting sales activities, lead generation, client enrolments, and customer communication. The ideal candidate should have strong communication, coordination, and follow-up skills, with the ability to manage multiple responsibilities efficiently.

Key Responsibilities

1. Human Resources & Administration

• Maintain daily staff attendance records and client attendance records where applicable.

• Contact parents/guardians regarding client absenteeism and follow up on attendance.

• Assist with monthly payroll calculations and attendance-based salary deductions.

• Manage visitor approvals and maintain visitor registers.

• Support recruitment activities, including candidate sourcing, screening, interview scheduling, and onboarding.

• Coordinate client certificates, employee documentation, and administrative records.

• Collect feedback from clients and staff regarding classes, trainers, and learning experiences.

• Prepare attendance, feedback, and HR reports for management.

2. Sales & Business Development Support

• Generate, receive, and follow up on prospective client and business leads.

• Communicate with prospective clients through calls, WhatsApp, email, and other channels.

• Explain training programmes, course benefits, fees, and enrolment procedures clearly.

• Identify prospective clients' training needs and guide them towards suitable programmes.

• Maintain lead databases, CRM records, follow-up schedules, and sales reports.

• Coordinate with the marketing team for campaigns, outreach activities, and lead generation.

• Support client admissions, enrolment, and conversion activities.

• Build positive relationships with prospective clients, existing clients, and industry contacts.