Please do not email your resume or call regarding this job vacancy or application status. Only applications submitted through the prescribed process will be considered. Candidates will be contacted if shortlisted. Thank you for your understanding.

Location : Technopark, Trivandrum - India.
How to apply: Interested candidates may please apply using the following link:

https://forms.gle/5HhyZq79XFDRaCgJ9

Role Overview

We are looking for an experienced Technical Project Manager to take ownership of project planning, technical team coordination, client communication, and end-to-end software delivery.

The successful candidate will act as the primary coordination point between clients, developers, testers, technical leads, and company management. The role requires a strong understanding of software development, the ability to manage multiple projects, and the confidence to drive accountability across teams.

The candidate must be proactive in identifying risks, resolving coordination issues, managing priorities, and ensuring that project commitments are met. They should be capable of independently managing day-to-day project execution while keeping management informed of progress, risks, and decisions requiring attention.

This is a hands-on project delivery role, not merely an administrative or reporting position.

Key Responsibilities

1. Project Planning and End-to-End Delivery

• Take ownership of assigned software development projects from requirement clarification through development, testing, release, and ongoing maintenance.

• Work with clients and technical teams to understand business requirements, scope, priorities, and expected outcomes.

• Convert requirements into actionable tasks, milestones, delivery plans, and realistic timelines.

• Estimate and coordinate effort, resources, dependencies, and delivery schedules with technical leads.

• Manage multiple projects simultaneously while ensuring priorities and commitments remain clear.

• Track planned versus actual progress and take corrective action when projects deviate from agreed timelines.

• Ensure deliverables meet agreed requirements and acceptance criteria.

• Manage scope changes, assess their impact on timelines and resources, and obtain appropriate approvals.

• Maintain clear ownership of deliverables, outstanding actions, and upcoming milestones.

2. Technical Team Management and Coordination

• Coordinate developers, QA engineers, technical leads, and other stakeholders to ensure smooth execution.

• Understand technical discussions involving application architecture, databases, APIs, integrations, defects, hosting, and deployment.

• Work with technical leads to assess estimates, identify dependencies, and evaluate delivery risks.

• Review task progress and ensure developers provide timely and accurate updates.

• Identify technical blockers and facilitate their resolution.

• Challenge unrealistic estimates or commitments constructively and help establish achievable delivery plans.

• Coordinate code reviews, testing, bug fixes, release preparation, and deployment activities.

• Ensure development work follows agreed priorities, coding practices, and quality processes.

• Monitor workload distribution and raise resource constraints or competing priorities with management.

• Foster accountability, collaboration, and continuous improvement within the technical team.

3. International Client Communication and Relationship Management

• Serve as the primary day-to-day project contact for assigned international clients.

• Communicate professionally with clients, including those based in the United States and Europe.

• Lead project meetings, progress calls, requirement discussions, sprint reviews, and delivery reviews.

• Provide clear and regular updates on completed work, current progress, upcoming deliverables, risks, and pending decisions.

• Clarify requirements and ensure client expectations are translated into actionable technical tasks.

• Manage client feedback, change requests, approvals, and dependencies.

• Communicate potential delays early, explain their impact transparently, and propose corrective actions.

• Manage expectations regarding scope, effort, priorities, and delivery commitments.

• Handle project concerns and disagreements professionally, escalating significant commercial or strategic matters when necessary.

• Maintain accurate records of client discussions, decisions, commitments, and action items.

4. Project Monitoring, Reporting, and Risk Management

• Maintain accurate project plans, task trackers, milestone schedules, issue logs, and risk registers.

• Monitor task completion, overdue items, unresolved defects, and pending client inputs.

• Prepare regular project status reports for management and clients.

• Track project health, delivery risks, resource dependencies, and schedule deviations.

• Identify warning signs early and initiate corrective actions before issues affect delivery.

• Ensure every significant issue has a clearly identified owner, target resolution date, and follow-up plan.

• Escalate critical risks promptly with relevant facts, potential impact, and recommended next steps.

• Maintain visibility into the status of all assigned projects so management is not surprised by preventable delays.

5. Software Quality and Release Management

• Coordinate requirement analysis, development, QA, user acceptance testing, release, and post-release support.

• Ensure appropriate testing and defect resolution before deliverables are released.

• Track outstanding bugs, severity, resolution progress, and client acceptance.

• Coordinate deployment schedules, release notes, implementation plans, and client notifications.

• Work with technical teams to identify recurring defects and improve delivery quality.

• Ensure project documentation and handover information are maintained.

• Support incident coordination and prioritization when production issues affect clients.

6. Project Management Processes and Continuous Improvement

• Establish consistent project planning, tracking, reporting, and follow-up practices.

• Improve visibility into developer workloads, project progress, delivery commitments, and pending decisions.

• Identify gaps in project ownership, communication, estimation, and execution.

• Develop practical standard operating procedures and reusable project templates.

• Use project management tools and AI-assisted productivity tools to improve reporting, documentation, meeting summaries, and workflow efficiency.

• Review recurring delivery issues and implement corrective measures.

• Recommend improvements to resource utilization, development workflows, quality processes, and client communication.

• Ensure that project management practices remain practical and proportionate to the size and complexity of each project.

7. Management Coordination

• Provide management with a reliable overview of project progress, risks, delivery commitments, and resource constraints.

• Highlight decisions requiring management intervention, together with recommended options.

• Support project prioritization and resource allocation discussions.

• Identify recurring operational problems and recommend solutions.

• Take independent decisions within agreed authority and escalate commercial, contractual, financial, or strategic decisions when required.

• Reduce the need for management to follow up individually on routine project tasks and outstanding commitments.

Required Qualifications and Experience

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.

• Minimum 5 years of relevant experience in technical project management, software project delivery, or software development coordination.

• Strong understanding of the Software Development Life Cycle (SDLC).

• Demonstrated experience coordinating software developers and managing project delivery commitments.

• Experience communicating directly with clients and managing requirements, timelines, feedback, and expectations.

• Strong technical understanding of web applications, databases, APIs, integrations, testing, and deployment processes.

• Excellent written and spoken English communication skills.

• Proven ability to manage multiple projects, competing priorities, and delivery risks.

• Strong organizational, analytical, negotiation, and problem-solving skills.

• Ability to work independently, make sound operational decisions, and take ownership of outcomes.

Key Performance Indicators (KPIs)

Performance will be assessed against agreed targets, taking into account project complexity, approved scope changes, client dependencies, and technical constraints.

1. Delivery reliability: Percentage of committed milestones delivered on time.

2. Project visibility: Accuracy and timeliness of project status reports and delivery forecasts.

3. Risk management: Early identification and communication of delivery risks.

4. Client satisfaction: Quality, clarity, responsiveness, and professionalism of project communication.

5. Team accountability: Timely follow-up and closure of assigned tasks and action items.

6. Quality of delivery: Effectiveness of defect tracking, testing coordination, and release readiness.

7. Project control: Effective management of scope, priorities, dependencies, and resource constraints.

8. Operational improvement: Reduction in avoidable delays, communication gaps, and recurring delivery issues.

9. Management effectiveness: Improved visibility and reduced need for management intervention in routine project execution.

Personal Attributes

• Strong ownership and accountability.

• Technically confident and comfortable working with developers.

• Proactive in identifying and resolving problems.

• Assertive and professional in following up on commitments.

• Excellent communication and interpersonal skills.

• Organized, analytical, and detail-oriented.

• Able to manage difficult client conversations constructively.

• Practical, solution-oriented, and capable of making independent decisions.

• Committed to transparency, quality, and continuous improvement.

Location : Technopark, Trivandrum - India.
How to apply: Interested candidates may please apply using the following link:

https://forms.gle/5HhyZq79XFDRaCgJ9