Job Summary
Brief Description
Key Responsibilities:-
Primary Responsibilities
Travel Management
- Take end-to-end ownership of travel and visa coordination.
- Manage domestic and international travel for employees and business visitors, including flights, hotels, airport transfers, and ground transportation.
- Coordinate with travel agencies, airlines, hotels, and other partners, including handling last-minute changes, cancellations, and rescheduling.
- Manage and follow up on visa documentation and processing for international travel.
- Maintain accurate travel records, booking details, and trackers, ensuring travel is managed within company policy and approved budgets.
Logistics & Coordination
- Arrange airport pickups/drops, local transport, and accommodation for visiting clients, leadership, and consultants.
- Coordinate across multiple vendors and stakeholders to keep arrangements running smoothly, and troubleshoot in real time when something goes wrong.
Secondary Responsibilities
Support Administration
- Run day-to-day office administration: facilities, supplies, vendor coordination, service issues.
- Maintain administrative records and trackers.
- Support meetings, events, and leadership visits logistically.
- Provide admin support to employees and leadership as needed.
Preferred Skills
- 2+ years in Administration, Travel, or Logistics, with genuine ownership of the work — not just reception/front-office exposure.
- Hands-on international travel booking experience is mandatory — specifically: multi-leg itineraries, corporate booking tools (e.g., a GDS or corporate travel portal), and visa documentation support. Candidates should be able to speak to specific trips or processes they've handled, not just list "travel coordination" on a resume.
- Strong communication skills and a calm, professional manner — this person represents the company to leadership, vendors, hotels, and airlines.
- Comfortable juggling multiple priorities under time pressure.
- Proficiency in MS Office / Google Workspace; comfortable maintaining trackers and records.
- Bachelor's degree in Travel & Tourism , Hospitality, Business Administration or related field (or equivalent experience).
- Based in or willing to relocate to Trivandrum; this is a fully office-based role.