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Reflections Info Systems (P) Ltd

9A2, Carnival Technopark, Kariyavattom P.O, Thiruvananthapuram, Kerala, India , 695581

Delivery Manager

Closing Date:09,Oct 2026
Job Published: 01,Oct 2026

Brief Description

Introduction

We are seeking a seasoned Delivery Manager to lead the end-to-end delivery of complex technology programs while driving strong client engagement and business growth. The role requires deep expertise in delivery management, project execution, estimation practices, stakeholder management, and account mining, ensuring successful project outcomes aligned with business objectives.

Responsibilities include:

Delivery & Project Execution

  • Own and manage end-to-end delivery of multiple technology projects/programs ensuring quality, timelines, and budget adherence.
  • Drive project planning, estimation, execution, and governance using Agile or Waterfall methodologies.
  • Ensure strong delivery management practices including resource planning, milestone tracking, and release management.

Team Leadership

  • Lead and mentor cross-functional technical teams including developers, architects, QA, and DevOps.
  • Build high-performing teams through effective mentoring, performance management, and collaboration.

Stakeholder & Client Management

  • Act as the primary interface between engineering teams, business stakeholders, and clients.
  • Provide regular updates on project progress, risks, and mitigation strategies.

Risk & Delivery Governance

  • Identify and manage project risks, dependencies, and escalations proactively.
  • Ensure adherence to delivery governance, quality standards, and best practices.

Account Mining & Business Growth

  • Identify and drive account mining opportunities within existing client engagements.
  • Collaborate with sales and pre-sales teams to support proposals, solutioning, and effort estimations.
  • Strengthen client relationships and contribute to account expansion and revenue growth.

Financial & Resource Management

  • Manage P&L for assigned accounts or delivery portfolios, ensuring profitability and margin optimization.
  • Plan team ramp-ups and ramp-downs through effective resource planning and utilization management.

Preferred Skills

Primary Skills :
  • Significant experience in IT Delivery Management, Project Management, or Account/Program Management.
  • Strong experience in managing end-to-end IT delivery and client relationships.
  • Proven experience interacting with senior client stakeholders, including CTO/CXO-level executives.
  • Strong understanding of account management, client retention, and account growth.
  • Experience in managing escalations and complex client situations independently.
  • Experience in commercial discussions involving rates, change requests, renewals, estimates, or scope changes.
  • Strong understanding of budgeting, resource planning, and financial management.
  • Experience managing both delivery and business objectives.
  • Strong stakeholder management and communication skills.
  • Ability to work across multiple teams and functions in a matrix environment.
  • Strong strategic thinking, problem-solving, negotiation, and decision-making abilities.
  • Willingness to participate in client meetings and maintain an appropriate level of client presence based on business requirements.
Secondary Skills :
  • Experience managing geographically distributed and multi-vendor teams.
  • Familiarity with ITIL practices and service management frameworks.
  • Experience in digital transformation programs or cloud migration initiatives.
  • Exposure to delivery excellence frameworks and process improvement initiatives.
Certifications :
  • Bachelor’s degree in computer science, Engineering, or related field.
  • PMP / Scrum / SAFe certifications are an advantage

Interested candidates may forward their detailed resumes to Careers@reflectionsinfos.com along with their notice period, current and expected CTC details. This is to notify jobseekers that some fraudsters are promising jobs with Reflections Info Systems for a fee. Please note that no payment is ever sought for jobs in Reflections. We contact our candidates only through our official website or LinkedIn and all employment related mails are sent through the official HR email id. Please contact careers@reflectionsinfos.com for any clarification/ alerts on this subject.