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Hardware and laptop/desktop troubleshooting
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Windows & Linux OS installation and configuration
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Install, configure, update, and troubleshoot required software
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IT asset management and inventory maintenance
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End-user technical support and troubleshooting
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OS patching and updates
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Basic network administration and troubleshooting
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TCP/IP, DNS, DHCP, Wi-Fi, and Access Points
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Basic firewall configuration and troubleshooting
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Basic Linux system administration
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Basic AWS cloud administration
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IT documentation and issue escalation
Required Skills:
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Basic Windows & Linux knowledge
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Hardware and software troubleshooting
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Basic networking knowledge
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TCP/IP, DNS, and DHCP
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Basic AWS knowledge
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Basic firewall and network security knowledge
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Good communication and problem-solving skills