Job Description – Learning & Development
Position: L&D Lead
Location: Trivandrum, Kerala
1. JOB PURPOSE
Lead the organization's Learning & Development and capability-building agenda by translating business strategy and future workforce requirements into a comprehensive learning strategy and annual learning plan.
The role will be responsible for identifying current and future capability gaps through Training Needs Analysis (TNA), competency assessments, business consultations, talent reviews, and workforce trends, and designing interventions to build technical, functional, behavioural, digital, AI, and leadership capabilities.
The incumbent will drive the organization's upskilling, reskilling, leadership development, succession development, and future-skills agenda, role requires a strong understanding of a technology-led FinTech environment, with the ability to anticipate emerging capabilities across technology, product, data, risk, operations, digital, and business functions.
2. KEY RESPONSIBILITIES
- Develop and execute the organization's annual Learning & Development strategy and FY learning roadmap, aligned to business priorities and organizational capability requirements.
- Translate business strategy into a structured learning architecture covering technical, functional, behavioural, leadership, digital and future skills.
- Conduct periodic Training Needs Analysis (TNA) through business stakeholder discussions, competency assessments, performance data, employee feedback, talent reviews, and skill-gap analysis.
- Develop role-based and career-level learning journeys for critical employee populations.
- Establish a culture of continuous learning and employee ownership of development.
- Lead enterprise-wide upskilling and reskilling initiatives to build current and future organizational capabilities.
- Partner with business and functional leaders to identify critical technical and functional skill gaps.
- Develop capability academies, boot camps, certification programs, learning journeys, and role-based development interventions
- Explore AI-enabled learning solutions for personalized learning, content development, assessments, knowledge management, and learning recommendations
3. Stakeholder Management
- Act as a strategic learning partner to business leaders, HRBPs, functional heads, and senior management.
- Facilitate capability discussions with business leaders and translate business challenges into learning solutions.
- Build strong relationships with internal SMEs and external learning partners.
- Influence stakeholders to adopt a capability-building mindset rather than a training-only approach.
- Ensure effective communication and adoption of learning initiatives across the organization.
4. KNOWLEDGE & EXPERIENCE
- Graduate/Postgraduate qualification in Human Resources, Organizational Development, Learning & Development, Psychology, Business Management, or related discipline.