About Waybeo
Waybeo is a conversation intelligence platform that helps enterprises turn every customer conversation into actionable business intelligence. Built on deep telecom expertise and AI-powered technology, Waybeo enables businesses to track, manage, and analyze customer conversations across their sales and marketing journeys. From call tracking and marketing attribution to call automation, speech analytics, and AI-driven conversation insights, Waybeo helps enterprises improve customer engagement, optimize operations, and drive measurable revenue growth.
Today, Waybeo powers communication intelligence across 100,000+ enterprise locations and serves 150+ enterprise customers across sectors including automotive, BFSI, retail, healthcare, and telecom. Waybeo is part of the CareStack group, a global healthcare technology company. As an independent business within the group, Waybeo remains focused on building and scaling its expertise in cloud communications, telecom, and AI to help enterprises transform customer conversations into meaningful business outcomes.
Key Responsibilities
- Develop, maintain, and enhance backend applications using Node.js.
- Build and integrate REST APIs and backend services.
- Work with TypeScript/JavaScript and relational databases such as MySQL.
- Write clean, maintainable, and reusable code.
- Debug issues and provide effective solutions for production and development environments.
- Collaborate with Product, QA, Frontend, and other engineering teams.
- Participate in code reviews and follow coding and development best practices.
- Develop and maintain unit and integration tests.
- Contribute to improving application performance, scalability, and reliability.
- Work on existing systems as well as new feature development.
Required Skills
- 3 years of hands-on experience in backend development.
- Strong experience with Node.js.
- Good knowledge of TypeScript and JavaScript.
- Strong understanding of REST APIs.
- Good experience with MySQL and database concepts.
- Understanding of microservices and software design principles.
- Good knowledge of Git and standard development practices.
- Strong problem-solving and debugging skills.
Good to Have
- Experience with Laravel or Go.
- Exposure to Kafka, SQS, Redis, or WebSockets.
- Experience with Docker and CI/CD.
- Exposure to cloud platforms.
- Experience working with high-volume or distributed applications.
What We’re Looking For
Someone who has solid hands-on backend development experience, understands how production systems work, and can independently take ownership of development tasks while collaborating effectively with the engineering team.