Hiring: Customer Care & Corporate Relationship Manager
We are looking for a target-oriented, customer-focused professional who can confidently manage corporate clients, critical service situations and existing customer relationships.
Key Responsibilities
- Manage corporate & existing clients across Kerala
- Handle critical complaints and challenging customer situations
- Ensure customer retention & zero avoidable attrition
- Maintain frequent customer communication & corporate visits
- Strong upselling, cross-selling & sales conversion skills
- Coordinate with Support/R&D for quick issue resolution
- Manage customer support with target & cost accountability