We are seeking a detail-oriented and personable Healthcare Market Research Recruiter to join our recruitment team. In this role, you will identify, screen, and secure qualified participants -- including physicians, patients, caregivers, and other healthcare stakeholders -- for market research studies such as qualitative interviews, focus groups, advisory boards, and quantitative surveys. This is a great opportunity for someone with strong communication skills, empathy, and an interest in healthcare and market research to build a career in the field.
Key Responsibilities
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Source and recruit qualified respondents (HCPs, patients, caregivers, payers, and other healthcare stakeholders) from proprietary panels, client-provided lists, referrals, and other channels
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Screen prospective participants against detailed study criteria (diagnosis, specialty, treatment history, demographics, etc.) via phone, email, and screener platforms
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Verify diagnoses, credentials, and eligibility in accordance with HIPAA, GDPR, and study-specific compliance requirements
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Schedule and confirm participants for interviews, focus groups, advisory boards, and surveys, coordinating around time zones and respondent availability
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Maintain accurate, up-to-date recruitment records, quotas, and respondent details in the recruitment database/CRM
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Communicate professionally and empathetically with a wide range of respondents, including patients and caregivers managing rare or complex conditions
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Troubleshoot recruitment challenges (slow enrollment, no-shows, quota gaps) and proactively escalate risks to project managers
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Prepare and send confirmations, reminders, and incentive/honoraria paperwork to participants
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Collaborate with project managers, moderators, and client teams to ensure recruitment timelines and quality standards are met
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Maintain strict confidentiality of respondent identities and study information at all times