Role Description: Provide high quality, real-time assistance to clients in support of their projects. Responsible for live production of Page works within set target timelines and by understanding customer expectations through established standard operating procedures (SOPs) and quality guidelines.
Qualifications: Graduate in any discipline
Technical Qualifications: InDesign, Illustrator, Adobe Photoshop, other Adobe CC applications and MS Office.
Organization Structure: Report to the CM/ACM
Work Schedule: Ability to work flexible schedule during day, night and weekend shifts including US shift timings.
Description of Responsibility:
- Ensure work is completed as per job plan from Shift Lead / Shift Manager
- Complete all assigned jobs as per committed time, in an accurate and client specific manner
- Raise any discrepancies in client supplied data with the Lead / QC for appropriate client clarification
- Keep Shift Lead / Shift Manager proactively informed of any delay in delivering job over internal commit time
- Adhere to RRD Policies
- Adhere to print and electronic security and physical access procedures
- Ensure production level accuracy in filling all production level reports
- Check on daily basis for feedback
- Ensure process adherence at all times
- Should tutor/mentor/train the junior designers and also be responsible for the quality of work delivered by them.