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Confident in handling inbound and outbound calls to understand customer requirements.
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Handle first-level calls with inbound and outbound sales leads.
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Understand our products suites and pitch it appropriately with our prospects
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Understand customer requirements and qualify for potential business opportunities.
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Schedule meetings between prospective clients and the internal presales team.
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Maintain accurate records of leads, customer interactions, and follow-ups.
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Perform regular follow-ups with prospects to ensure timely communication.
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Coordinate with internal teams for proposal discussions and customer requirements.
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Prepare and maintain sales reports and lead status updates.
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Support lead generation and sales pipeline management activities.
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Maintain a professional and positive customer experience during every interaction.
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Take ownership of assigned activities and continuously improve product and business knowledge.