Job Description – Sales Account Manager
Department: Sales & Business Development
Reporting To: Chief Business Officer
Job Summary
Responsible for generating new business, managing key customer accounts, achieving sales and profitability targets, and promoting the company's IT infrastructure and system integration solutions. The role involves managing the complete sales cycle, maintaining customer relationships, coordinating with internal teams, and ensuring timely collections and customer satisfaction.
Key Responsibilities
- Generate new business and develop existing customer accounts.
- Achieve monthly sales, revenue, and gross profit targets.
- Promote IT infrastructure Solutions.
- Supervise quotations, proposals, presentations, and techno-commercial offers.
- Manage the complete sales cycle from lead generation to order closure.
- Coordinate with technical, procurement, and operations teams for successful project execution.
- Handle government and enterprise sales opportunities, including GeM and tender-based business.
- Follow up on purchase orders, invoices, and payment collections.
- Maintain strong customer relationships and ensure post-sales support.
- Submit daily activity reports, sales forecasts, and pipeline updates.
Qualifications & Experience
- Bachelor's degree in Business, Marketing, Engineering, or a related field.
- 3–7 years of B2B IT sales or system integration experience.
- Experience in enterprise or government sales is preferred.
Key Performance Indicators (KPIs)
- Sales and gross profit achievement.
- New customer acquisition.
- Customer retention and account growth.
- Proposal-to-order conversion.
- Timely collections and customer satisfaction.
- Accurate and timely reporting.