Job Description
We are looking for a target-driven Business Development Lead to lead new client acquisition for our ITES/BPO service lines. The role is focused on identifying, engaging, and converting prospective clients - primarily in the UK and US markets - into long-term outsourcing partnerships. This is a quota-carrying, revenue-owning position suited to a self-starter comfortable with both outbound prospecting and full-cycle deal closure.
Requirements
- Own and deliver on quarterly and annual new-business revenue targets across assigned ITES/BPO verticals (e.g., healthcare BPO, mortgage/fintech BPO, back-office, and voice/non-voice support).
- Build and manage a qualified pipeline through outbound prospecting, LinkedIn outreach, referrals, and inbound lead conversion.
- Identify and prioritize target accounts - including funded startups, mid-market, and enterprise buyers - through market mapping and account research.
- Drive the end-to-end sales cycle: prospecting, discovery calls, solutioning, proposal/RFP response, commercial negotiation, and closure.
- Collaborate with delivery, compliance, and pre-sales teams to shape client-specific solutions and pricing models.
- Represent the company's compliance credentials, delivery model, and differentiators confidently in client conversations.
- Maintain accurate pipeline, forecast, and activity data in CRM; report progress against targets on a weekly/monthly cadence.
- Track competitor positioning and industry trends (via analyst sources, market intelligence, and networking) to sharpen outreach strategy.
- Build relationships with industry analysts, referral partners, and consultants to generate warm introduction and leads
