Required Skills
IPTV Systems, Video Walls & Digital Signage, Advertisement Display Systems, Passenger Processing Systems, Content Management Systems (CMS), AV Distribution & Display Controllers, REST APIs, Web Services, XML, JSON, System Integration & Middleware Concepts, Windows Server, Linux, TCP/IP Networking, SQL Databases, Virtualization & Storage Systems, Application Performance Monitoring & Log Analysis, ITIL Incident, Problem & Change Management, Root Cause Analysis (RCA), Vendor & OEM Coordination
Job Description
The Senior Passenger Processing Systems Engineer is responsible for the administration, monitoring, troubleshooting, optimization, and lifecycle management of the airport's passenger-facing digital platforms in a 24×7 operational environment. As the highest technical escalation point (L3), the role ensures the availability, performance, and reliability of IPTV, video walls, digital signage, advertisement displays, and passenger processing systems. The engineer collaborates with airport operations, airlines, OEMs, and vendors to resolve complex technical issues, maintain seamless system integrations, ensure SLA compliance, and enhance the overall passenger experience.