#HiringAlert #RMIndia is currently hiring for the below positions #Trivandrum #Technopark:
Job Title:- Broadband Infrastructure Engineer
Apply Here :- https://lnkd.in/gxBmS2VR
Job Description:-
Skillset:-
10+ years of Experience in Networking and Broadband.
- Proven technical troubleshooting skills and ability to collate, interpret and convey data from multiple sources. Ability to assess and prioritise faults and respond or escalate appropriately
- Several years' experience of developing and / or operating ISP or large enterprise related infrastructure.
- Detailed technical and operational knowledge of the following; Connectivity products (DSL, Leased Lines, etc), WAN technologies and MPLS, Juniper/Cisco routers and switches, routing protocols including BGP and OSPF, firewalling and network security. JNCIP or CCNP certification or equivalent knowledge.
- Technical knowledge and operational experience of the following: ISP Linux environments, server load balancing, web filtering, proxies, web hosting, SMTP and e-mail filtering, DNS
- Practical knowledge of open-source monitoring tools such as Icinga, Grafana, Prometheus.
- Excellent planning and organising skills to determine and manage operational timescales and estimates.
- Excellent communications & influencing skills. The ability to produce and present workshops and training sessions to peers.
Main Responsibilities:-
- Technical maintenance of defined products and services to agreed standards in line with customer contractual requirements.
- Write and review technical proposals, detailed designs, implementation plans and supporting documentation as appropriate, delivering associated training to supporting teams as needed.
- Liaise with internal stakeholders and external customers to gather requirements, produce specifications and development plans.
- Where appropriate provide pre-sales advice and documentation to the RM Sales teams. Support Service Delivery/Account Managers with key account queries. Assist with content and development of solutions for strategic tender opportunities.
- Champion, identify and implement improvements to our day-to-day operational processes. This will include but not be limited to Incident & Problem Management, Change Management, Risk Management, Knowledge Management and all processes supporting ISO27001 and any compliance requirements.
- Provide 3rd line and proactive support and maintenance for the range of RM Broadband Internet products through application of practical knowledge and experience. Lead the technical response to major incidents.
- Mentor and coach more junior members of the Operations teams. Work closely with the Operations and Sysadmin teams to share knowledge, improve processes and embed best practice.