We are seeking a highly analytical and detail-oriented Revenue Operations Manager to drive collections, receivables intelligence, cash-flow visibility, and recovery initiatives across the organization. The role combines financial operations, commercial risk management, legal recovery coordination, and stakeholder engagement to ensure timely realization of revenues and protection of the company's financial interests.
Responsibilities
- Receivables data ownership: Maintain the company's live receivables tracking system daily — payment receipts, deductions, deal status, and billing pipeline — as the single custodian of data integrity.
- Deal-level risk assessment: Track risk factors on every active deal: acceptance/installation documentation, payment terms, disputed items, EMD/BG/security deposit conditions, and government budget-cycle timing. Verify directly with clients and site teams.
- Weekly management reporting: Deliver a one-page weekly summary to the Director: collections vs target, risk-grade movements, top risks with recommended actions, and recovery pipeline status.
- Cash-flow forecasting: Maintain rolling 4-week and 3-month collection forecasts, layered by confidence grade and segmented by client type (government / PSU / private), with monthly forecast-vs-actual variance analysis.
- Systems administration: Act as administrator of the company's collection workflow tool, and contribute as the primary user voice in its ongoing development.
- Recovery-route classification: Classify all aged outstanding — sales receivables, O&M receivables, EMD, bank guarantees, and security deposits — into the appropriate recovery track: MSME facilitation council (Samadhaan), contractual demand/arbitration, writ remedies, or bank/administrative follow-up.
- Limitation management: Conduct and maintain an age-wise limitation audit; ensure no claim is lost to limitation, securing debt acknowledgments or part-payments where required.
- O&M receivables diagnosis: Reconcile the O&M receivables book, separate billing-side gaps from genuine defaults, and work with the billing team to close invoicing leakages.
- Legal case management: Act as the single point of contact between finance and legal (in-house and external counsel). Prepare complete case files, file and track MSME Samadhaan applications, attend hearings, and maintain a case tracker with next-date discipline.
- Settlement recommendations: Negotiate with defaulting parties and prepare settlement recommendations with full financial rationale. All settlement approvals rest with the Director.