Systems Administrator

Job Description*SUMMARY: * *The IT Application Administrator, Enterprise Solutions is responsible for the administration, configuration, development, and support of Worldwide systems. Implements and manages system workflows and processes, working closely with end users up to leadership to provide Enterprise Solutions as a service. Responsible for maintaining and configuring systems features and managing patches and upgrades in a validated environment, when applicable. Monitors end-user usage of systems and. Familiar with standard concepts, practices, and procedures related to critical business applications including software validation activities.*


*RESPONSIBILITIES:*

_Tasks may include but are not limited to:_

Drives the evaluation, development and implementation of workflows and projects to meet business needs.
Drives the production of in-house documentation around solutions.
Perform system configuration and functional testing ensuring it meets requirements and specifications.
Write and review validation scripts and user acceptance testing for new workflows and processes.
Provides technical expertise and training to teammates and business users.
Collaborates with project teams and users to resolve or escalate technical issues.
Estimate and plan implementation activities.
Keeps abreast of innovations and industry trends as well as changes to internal systems and determines how they impacts tools, training, and support necessary to keep systems up, running, and secure.
Performs system Disaster Recovery (DR) testing as required.
Write, review and update documents and guides for both IT technicians and end users.
Administration, configuration, development, and support of a Quality Management Tracking System



Perform other duties as assigned. The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all-inclusive.

*OTHER SKILLS AND ABILITIES: *


Strong planning and scheduling skills.

Clinical systems to consider would be Oracle Argus, Veeva Safety, Medidata CTMS, Medidata Clinical Data Studio, and/or other Medidata systems
Excellent written and verbal communication skills.
Strong interpersonal skills in a fast-paced, deadline oriented, and changing environment.
Ability to exercise sound judgment and make decisions independently.
Must be self-motivated and able to work with minimal supervision.
Able to succeed and contribute to a team environment.
Proficiency in MS-Office and cloud-based systems and applications.
Knowledge and training of GDPR, HIPPA, data privacy and security, GxPs, and FDA regulations governing validated applications including 21CFR Part 11 and ICH R2.


*REQUIREMENTS:*


Minimum of earned Bachelor’s degree preferably in a technical discipline or experience equivalent.
2 or more years relevant experience
Must have experience writing reports with applications such as Crystal Reports.
Familiar with databases like Oracle or SQL Server.
Knowledge of Quality Assurance functions and needs is a plus.
Experience in the pharma or CRO industry is a plus.


Promotion to the next level is not automatic based on years of experience. Personnel are evaluated on proven competency, level of responsibility, and ability to work independently.