We are looking for a dynamic and result-oriented Customer Relationship Executive with 2+ years of experience in the IT industry. The ideal candidate should have hands-on
experience in online bidding, proposal preparation, lead generation, and client relationshipmanagement. Strong communication and presentation skills, along with a good understanding
of software development concepts and technical terminology, are essential. The role involvesidentifying business opportunities, coordinating with technical teams, and engaging with
international clients. Candidates must be comfortable working in the night shift.
Key Responsibilities
- Identify and pursue business opportunities through online bidding platforms and other
lead generation channels. - Prepare, customize, and submit proposals, bids, and RFP responses.
- Build and maintain strong relationships with prospective and existing clients.
- Understand client requirements and collaborate with technical teams to develop
suitable solutions. - Qualify leads, schedule meetings, and ensure timely follow-ups.
- Conduct market research to identify potential clients and emerging opportunities.
- Create presentations, capability documents, and other pre-sales materials.
- Maintain accurate CRM records and monitor the sales pipeline.
- Coordinate with cross-functional teams to ensure smooth communication throughout
the sales process.