Company: Naga Info solutions
Location: Technopark, Thiruvananthapuram
Employment Type: Full-Time
Experience: Freshers & Experienced Candidates Welcome
Qualification: Diploma / Any Degree
Salary: Up to ₹25,000 per month
About the Role
Naga Info Solutions is seeking enthusiastic and customer-focused individuals to join our growing team as Customer Onboarding Specialists. The ideal candidate will be responsible for guiding customers through the onboarding journey, ensuring a seamless experience and building long-term relationships.
Key Responsibilities
- Identify and engage prospective clients through various channels.
- Guide customers through onboarding, enrollment, and registration processes.
- Maintain accurate records of customer interactions and onboarding milestones.
- Follow up on leads and convert prospects into active customers.
- Resolve customer queries and provide timely support.
- Coordinate with internal teams to ensure a smooth customer experience.