We are looking for a skilled IT Support & Hardware Engineer to manage hardware servicing, laptop troubleshooting, networking support, and IT infrastructure maintenance. The ideal candidate should have hands-on experience in diagnosing hardware issues, configuring networks, and providing technical support to end users.
Key Responsibilities
- Diagnose and repair desktops, laptops, printers, and other IT hardware.
- Install, configure, and maintain computer systems and peripherals.
- Troubleshoot hardware, software, and operating system issues.
- Configure and manage LAN, WAN, Wi-Fi networks, routers, switches, and firewalls.
- Monitor network performance and resolve connectivity issues.
- Provide technical support to employees and users.
- Install and maintain antivirus, security patches, and software updates.
- Manage hardware inventory and IT assets.
- Perform data backup and recovery activities when required.
- Coordinate with vendors for hardware procurement and warranty support.
- Document IT support activities and maintain service records.