Are you confident in communicating with customers and passionate about fashion? Join our growing team as a Customer Relation Executive and help deliver exceptional customer experiences.
Key Responsibilities
• Handle customer calls and inquiries professionally
• Understand customer requirements and provide appropriate guidance
• Build and maintain positive customer relationships
• Follow up with customers to ensure a smooth and satisfactory experience
• Maintain accurate records of customer interactions and feedback
• Coordinate with internal teams to ensure excellent customer service
Requirements
• Minimum 1 year of experience in customer service, tele-calling, or a related field
• Excellent communication skills in English and Malayalam
• Strong interpersonal and relationship-building skills
• Customer-focused attitude with problem-solving abilities
• Basic computer proficiency