Company: ShellSquare Softwares Pvt Ltd
Experience: Fresher (0 – 2 Year)
Location: Technopark, Technopark
Work Mode: Work from office
Role Overview
The Junior System Administrator will be responsible for supporting and maintaining the organization’s IT infrastructure, ensuring smooth day-to-day operations and adherence to security standards. This role requires hands-on knowledge in system administrationnetwork, support, security practices, and end-user assistance. The candidate will assist in managing business-critical systems, deployments, and IT support activities.
Key Responsibilities
System Administration
- Install, configure, and maintain Windows and Linux systems, endpoints, and virtualization environments (Hyper-V/VMware).
- Support and manage Microsoft 365, Azure AD, and related enterprise services.
- Monitor server and system performance to ensure uptime and reliability.
Network & Security Management
- Assist in configuring and monitoring firewalls, switches (L2/L3), Wi-Fi controllers (Cisco Meraki), and VPN solutions (Cisco AnyConnect).
- Implement and support security measures including MFA, patch management, and vulnerability remediation.
- Troubleshoot network connectivity and infrastructure-related issues.
End-User & Asset Support
- Provide technical support for laptops, desktops, printers, and collaboration tools such as Teams and SharePoint.
- Maintain IT asset inventory and ensure compliance with company IT policies.
- Support onboarding and offboarding activities including account setup, access management, and device allocation.
Backup, Monitoring & Maintenance
- Monitor system logs, alerts, and backups to ensure high availability of services.
- Support backup, recovery, and business continuity procedures.
- Perform regular health checks, software updates, and patch management across systems and endpoints.
Documentation & Process Improvement
- Maintain IT documentation including SOPs, access records, and network diagrams.
- Recommend improvements to IT operations, service delivery, and security practices.