Graduates in B.Tech, BE, MCA, MBA, M.Sc, B.com, B.Sc or a related discipline with minimum 65% marks.
Fresh graduates and candidates with up to 1 year of experience are welcome to apply; strong motivation and a problem-solving attitude are valued above prior work history.
Short listed candidates will be called for Aptitude test and Inteview.
Serve as the first point of contact for enterprise clients across GCC and Africa: acknowledge issues promptly, communicate progress clearly, and manage expectations professionally via email, phone, and helpdesk channels.
Monitor the production issue tracker (helpdesk portal) throughout the assigned shift; triage incoming tickets by severity, priorities accordingly, and ensure no issue goes unacknowledged within SLA response windows.
Job code ASE2605. Package: Rs. 370,000/- per annum CTC.
For more information and to apply, visit career page at www.assuretech.in.
CV’s directly forwarded to email id will not be considered.