Process Associate

Closing Date:15,May 2026

Job Published: 06,May 2026

Contact Email: hr@trivand.com

Brief Description

Job Overview

We are seeking a dedicated and detail-driven Process Associate to join our team. This role is ideal for fresh candidates or those with a maximum of 1 year experience in a process-orientated or data management role who are eager to work in a dynamic and collaborative environment. You’ll play a key part in supporting global claims handling processes by ensuring accuracy, efficiency, and professional communication at every step.

Key Responsibilities

Support daily operational workflows related to claims management.
Perform accurate data entry into internal systems, ensuring completeness and compliance.
Liaise with internal teams and international stakeholders to track case progress and resolve queries.
Identify discrepancies or missing data and take timely corrective action.
Contribute to continuous improvement by suggesting ways to enhance data and process accuracy.
Maintain organised documentation and support audit-readiness across cases.
Assist with special projects and initiatives led by the operations or quality teams.

Preferred Skills

A maximum of 1 year experience in data manipulation, process associate or claims processing is preferred.
Strong attention to detail and a commitment to a high level of accuracy.
Excellent written and verbal communication skills in English.
Proficient in MS Office (especially Excel, Word, and Outlook).
Ability to work both independently and within a team in a fast-paced environment.
Analytical mindset with a problem-solving approach.
Ability to manage time effectively and prioritise competing tasks.
Flexibility and a willingness to learn global business processes and systems.
A proactive, professional, and customer-first attitude.

Experience: Fresh candidates from a non-tech background or with a maximum of 1 year experience in a similar role who can start immediately.

If you are enthusiastic about working in a service-focused company, submit your updated resume and a brief cover letter describing your suitability for the role to hr@trivand.com.