Electronics Technology Parks Kerala invites applications from talented and driven graduates for paid apprenticeships at Park Centre, Technopark - Phase 1 & Technopark - Kollam. Grab this opportunity to gain hands-on experience in Front Office.
Requirements
- Any graduate pass out from 2022 onwards.
- Ability to communicate clearly and consistently, and a natural interest in working with people are required for the position.
- Ability to work in a fast-paced and dynamic environment.
- Only candidates who possess the original Degree certificate are eligible for this role.
- Candidates who have already completed or have undergone apprenticeship under NATS are requested not to apply for this position.
Duties and Responsibilities
- Greet and assist visitors, employees, and clients at the front office, ensuring professional and courteous service.
- Address and resolve internal and external queries promptly through phone calls, emails, and in-person interactions, escalating when necessary.
- Provide accurate information regarding office operations, services, and facilities.
- Monitor and record employee attendance details (punch-in/punch-out), ensuring accuracy and timely updates.
- Manage conference hall and convention centre bookings, including weekly booking form updates, and ensure smooth operations for scheduled events.
- Collect, process, and manage cheques, demand drafts, bills, letters, and other official documents.
- Handle payments related to rent, utilities, and office expenses in coordination with finance teams.
- Receive, document, and escalate building/facility-related complaints (civil, maintenance, utilities, SBC-related issues) and coordinate with relevant teams for timely resolution.
- Maintain detailed complaint records, prepare reports on activities and resolutions, and share updates with management.
- Oversee kiosk activities and issue temporary ID cards, ensuring proper documentation and record-keeping.
- Manage incoming and outgoing post/couriers, track deliveries, and ensure correct distribution within the office.
- Support office operations by assisting with forms, Requests for Information (RFI), and other administrative processes.
- Work closely with maintenance and support teams to ensure cleanliness, functionality, and compliance across facilities.
Stipend & Term of Appointment
Monthly stipend: Rs.12,000/month.
Tenure: 1 year (Not extendable)