We are looking for Junior System Engineers with a foundational IT background who are motivated to start a professional path through training plan on Microsoft support .
During the training period, selected candidates will receive intensive training on Microsoft 365 technologies, Active Directory fundamentals, Microsoft Intune, and Hybrid Cloud basics, and will be prepared to support day‑to‑day IT operations in modern Microsoft environments.
This is an ideal opportunity for candidates who want to grow into roles such as System Engineer, M365 Support Specialist, Endpoint Management Technician, or Hybrid Cloud Junior Administrator.
Role and Responsibilities (Post selection)
IT Support & Operations
Provide Level 1 / early Level 2 support for end users in Microsoft environments.
Handle tickets related to:
Microsoft 365 account access, basic service issues
Devices onboarding and configuration support
Basic Active Directory user/group tasks
Assist with documentation and standard operating procedures.
Endpoint & Identity Support
Support enrollment and first‑level troubleshooting for Intune‑managed devices.
Assist with device compliance checks, configuration profile application, and app installation issues.
Support identity tasks: password resets, access requests, basic group membership changes.
Continuous Improvement
Participate in knowledge sharing, labs, and internal learning.
Follow standard troubleshooting processes and escalate correctly.
Contribute to improving support quality through accurate documentation.
Training Overview
Goal: Build a solid baseline in Microsoft workplace technologies and operational IT practices.
Training Topics (High Level)
Microsoft 365 Fundamentals
Users, groups, licensing, core admin concepts
Exchange Online, Teams, SharePoint basics (overview + admin essentials)
Active Directory Basics
AD objects, OU structure, Group Policy basics
Authentication and basic troubleshooting
Microsoft Intune (Endpoint Management)
Enrollment concepts, device compliance, configuration profiles
Application deployment basics, policies, and reporting
Hybrid Cloud Fundamentals
Identity concepts (cloud identity, sync concepts)
Hybrid approach overview (on‑prem + cloud mindset)
Operational Skills
Ticketing, troubleshooting method, documentation
Security and best practices (basic awareness)
After the training, successful candidates will be assigned to supervised activities with a mentor/senior engineer.
Ground Floor, Periyar Building, Technopark, Trivandrum , 695581
Junior System Engineer (Entry Level) – Microsoft Training
Brief Description
Preferred Skills
Preferred Skills ( Entry Level )
We’re looking for candidates with basic knowledge and strong learning potential.
Technical Basics (Must Have)
Basic understanding of:
Windows OS (Windows 10/11), user settings, troubleshooting
Networking fundamentals (IP address, DNS basics, connectivity checks)
Common IT concepts (accounts, permissions, devices)
Comfort using tools like:
Web portals, admin dashboards (even if not Microsoft yet)
Ticketing systems (or willingness to learn quickly)
Mindset & Soft Skills (Must Have)
Strong motivation to learn and build a Microsoft career path.
Good communication and customer orientation.
Ability to work with procedures, follow checklists, and document steps.
Problem‑solving attitude and reliability.
Nice‑to‑Have
These are a plus but not mandatory:
Any exposure to Microsoft 365 admin, Active Directory, Intune, Azure basics
Internship or student projects related to system administration
Certifications such as:
MS‑900 (Microsoft 365 Fundamentals)
AZ‑900 (Azure Fundamentals)
SC‑900 (Security, Compliance & Identity Fundamentals)
What We Offer
Microsoft training with structured learning + hands‑on labs.
Mentoring from senior engineers.
Clear growth plan toward roles such as:
Microsoft 365 Administrator (Junior → Mid)
Endpoint/Intune Specialist
Hybrid Cloud / Identity Administrator
Real project exposure on training completion.
Ongoing certification path support (optional depending on your internal program).
Selection Criteria
Basic IT fundamentals (Windows + networking)
Logical troubleshooting ability
Communication clarity
Motivation and commitment to the training schedule
Availability to work shifts/on‑call (only if relevant — optional)