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Phykon Solutions (P) Ltd
Phykon Solutions (P) Ltd

L-11, B1, Thejaswini Building, Technopark Campus, Karyavattom, Trivandrum. , 695581

http://www.phykon.com
Walk-In

Technical support Executive - Voice Process

Walk In Date:20,Apr 2026 -22,Apr 2026
From: 10:00:00To: 15:00:00
Job Published: 17,Apr 2026
Contact Email: hiring@phykon.com

Brief Description

We Are looking for a Technical Support Executive – Voice Process

 

We are looking for technically skilled candidates with excellent interpersonal

skills for the technical support position.

 

Designation: Technical Support Executive – Voice Process

Experience: 0 to 1 years

Work Location: Trivandrum - Technopark

US Shift Timings: 7.30 pm to 4.30 am and 10.30 pm to 7.30 am (Rotational Shift)

Qualification: Graduation in any stream.

 

Responsibilities:

-Responding to customer requests over telephone, emails and chats.

-Maintaining excellent levels of quality, quantity and customer satisfaction scores

-Escalate situations in an appropriate manner, and coordinate with supervisors for swift resolutions.

-Meet productivity, quality and sales targets consistently.

Preferred Skills

Must-Have:

• A neutral accent in English (without any MTI-Mother Tongue Influence)

• Excellent verbal and written skills in English

• Willingness to work any shift, in a 24/7/365 environment.

 

Good To Have:

Working knowledge of LAN / WAN / Basic Troubleshooting and Technical Issues.

 

Eligibility Criteria:

PC / Laptop and fast Internet access, keyboard, mouse and headset

 

Apply Now- https://phykon.keka.com/careers/jobdetails/7258

Walk In Venue

We are pleased to inform you that we are conducting a walk-in interview for the position of Technical Support Executive.

Interview Details:
Date: 20/4/2026 to 22/4/2026
Time: 10.00 AM to 03.00 PM
Venue: Phykon Solution Pvt Ltd, L-11 Tejaswini Building, Technopark Phase-1, Trivandrum.

Job Role: Technical Support Executive- Voice Process
Experience Required: 0–2 years

We request you to carry an updated resume, ID proof, and a passport-size photograph.

Kindly walk in at the scheduled time. We look forward to meeting you.

Walk-In Entry Pass

Candidates are requested to apply for the entry Pass to Technopark Campus to attend the Walk-In interview through mobile app/ web browser. Once the pass is applied, the entry pass will be sent to their registered mobile number/ e-mail id. The softcopy of the entry pass can be shown on their gadgets at Technopark Entrance Gate to enter into the Campus.

Candidates who do not have a smartphone can print their hardcopy of the entry pass on the scheduled date of the interview from the self-operating Kiosks placed at the Reception Building near TECHNOPARK Main Gate by using the 5 digit OTP (One Time Password) received as SMS/ e-mail.

Mobile App

Website URL

Note: Original certificates will be verified at the Entry Gate for the Walk-In interview entry.