We are seeking a security-focused and detail-oriented Internal IT Systems Administrator to manage and safeguard our internal IT infrastructure. You'll be responsible for ensuring all systems run smoothly, securely, and efficiently while working closely with HR, Finance, and administrative functions.
Key Responsibilities
Critical Systems Management
- Ensure email systems and other critical infrastructure maintain 99%+ uptime
- Monitor and manage email platforms
- Perform proactive monitoring of all critical business systems
- Manage VPN infrastructure and firewall configurations
- Oversee backup systems and verify backup integrity
Security & Compliance
- Monitor network security and system threats continuously
- Enforce the company's Acceptable Use Policy (AUP) across all teams
- Alert team members to security threats and provide guidance on secure practices
- Research and recommend secure tools and best practices for adoption
- Stay current with security vulnerabilities and emerging threats
Access & Identity Management
- Maintain accurate inventory of all user accounts and access permissions
- Maintain comprehensive tracking of all user accounts
- Conduct quarterly access reviews with department heads
- Execute thorough off-boarding processes for security compliance
- Manage on-boarding IT processes in collaboration with other functions
- Monitor privileged access accounts usage
IT Asset & Device Management
- Manage IT asset lifecycle from procurement to secure disposal
- Configure and secure laptops, test phones, and test devices to company standards
- Maintain accurate asset inventory and tracking systems
- Handle asset tagging and stock register management
- Coordinate e-waste disposal in compliance with security and environmental standards
Cost Optimization & Tool Management
- Evaluate SaaS subscriptions and license usage regularly
- Identify opportunities for cost savings through pricing plan optimization
- Research alternative tools that offer better value or security
- Track subscription renewals and recommend continue/discontinue decisions
- Work with teams to right-size tool subscriptions based on actual usage
Daily Operations & Support
- Respond to employee support requests and break-fix activities
- Troubleshoot technical issues across various platforms and systems
- Manage vendor relationships for IT services and products
- Coordinate procurement processes (PRs, POs) with Finance team