Techstas Global Innovations Private Limited is seeking a responsible and well-organized candidate to support leads handling, client coordination, agreement preparation, and daily business operations. The selected candidate will manage daily operations, handle client coordination, follow up on leads through telecalling, maintain records and documentation, and ensure timely updates on work progress.
This role is ideal for candidates who are detail-oriented, eager to learn, and interested in building a career in business operations.
Job Responsibilities
Telecalling
- Handle telecalling activities including outbound calls, lead follow-ups, and responding to customer inquiries to ensure high satisfaction.
- Manage CRM updates, maintain documentation, and coordinate with internal teams for smooth operations and service delivery.
- Support the sales team, and work towards achieving daily and monthly targets.
Agreement and Documentation
- Generate client agreements using the company’s standard format.
- Maintain proper documentation of client agreements and related records.
- Organize and update digital and physical files systematically.
Client Coordination
- Communicate with clients regarding project updates and work status.
- Maintain client-wise work status in the system or CRM.
- Coordinate with internal teams to ensure smooth workflow and timely updates.
Operations Support
- Maintain accurate operational data and records.
- Provide support to management in operational and coordination activities.