ECS Fin is an engineering enterprise that specializes in process optimization. Our software solutions which include an enterprise messaging management system, a SWIFT certified transaction processing system, a post trade processing application and a treasury management system are used by different Financial Institutions and Corporates all over the world.
ECS Fin is looking for Solution Analysts.
Location: Trivandrum
Employment Type: Full-time
Experience Level: 0-1 year
Role Overview
The Solution Analyst supports client implementations and provides technical assistance for enterprise applications. The role involves understanding client requirements, configuring solutions, troubleshooting issues, and ensuring smooth end‑to‑end delivery.
Key Responsibilities
- Provide technical and functional support to clients via Jira, email, and chat.
- Troubleshoot software, configuration, and connectivity issues.
- Assist in solution configuration, testing, and deployment.
- Document issues and solutions to enhance team knowledge.
- Collaborate with internal teams to resolve complex problems and support implementation activities.