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Press Ganey Associates India (P) Ltd

Level 4 (L1), Thejaswani, Phase 1, Technopark Campus, Trivandrum , 695581

Field Services Coordinator

Closing Date:30,Apr 2026
Job Published: 23,Mar 2026

Brief Description

Job Description

Sampling & Bidding Support:

•Serve as a trusted subject matter expert on sampling and feasibility, partnering with internal teams to build best in class sampling strategies that elevate client outcomes and support profitable growth.
•Provide operational support throughout the bidding lifecycle, including feasibility checks, sample plan recommendations, pricing guidance, and consultative insights.
•Ensure proposal inputs are accurate, operationally sound, and aligned with project timelines and delivery capabilities.
•Support complex, strategic, or high visibility bids through supplemental materials, clarifications, and client facing documentation.

Field Services Management

•Apply strong sample/field management expertise to guide internal teams on feasibility, sourcing options, operational risks, and strategy recommendations throughout the project lifecycle.
•Contribute to the development, implementation, and continuous improvement of Forsta’s field management processes—ensuring consistency, scalability, and operational rigor.
•Support sourcing decisions by providing thoughtful recommendations on partner selection, field approach, and sample allocation based on feasibility, cost, quality, and operational fit.
•Maintain constructive working relationships with sample and fieldwork partners, ensuring clear communication, alignment with expectations, and smooth collaboration.
•Provide light support on supplier negotiations and performance discussions, focusing on quality, feasibility, pricing alignment, and operational consistency.
•Identify opportunities to refine field management workflows, improve supplier performance, strengthen sourcing strategies, and enhance overall project efficiency.

Operational Excellence

•Use deep knowledge of sample design, feasibility, and industry best practices to guide teams toward accurate scoping and successful project delivery.
•Collaborate closely with Project Management, Sales, and Operations to ensure strategies, timelines, and expectations are clear, achievable, and aligned across teams.
•Take a solutions oriented approach to resolving feasibility or operational challenges, focusing on practical, thoughtful, and client aligned outcomes. oriented approach to resolving feasibility or operational challenges, focusing on practical, thoughtful, and client aligned outcomes.

 

 

Preferred Skills

Qualifications

•4+ years of experience in sample management, field management, or related operational functions within the Market Research industry.
•2+ years of experience managing or supporting supplier relationships, with proven ability to influence performance and build strong partnerships.
•Experience coaching, mentoring, or leading team members is a plus.
•A track record of delivering high quality project services while maintaining strong relationships with internal teams and external vendors.
•Demonstrated ability to navigate challenges, resolve conflicts, and identify creative solutions to operational or feasibility constraints.
•A strong sense of ownership, curiosity, and commitment not only to your own growth, but to the improvement of the services and teammates around you.

Mode of Work: Remote

Shift: PST(U.S Time Zone)

Qualification : Any Graduate