Job Summary
We are looking for enthusiastic and motivated freshers to join our team as Support & Implementation Engineers for Hospital Information Systems (HIS). The candidate will be responsible for assisting in the implementation, configuration, and support of HIS applications, ensuring smooth operations and user satisfaction.
Key Responsibilities
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Assist in the implementation and deployment of HIS solutions at client locations
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Provide first-level support to end users for HIS-related issues
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Understand hospital workflows and configure the system accordingly
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Troubleshoot application, system, and basic network issues
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Coordinate with internal technical teams for issue resolution
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Conduct user training sessions and provide documentation support
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Monitor system performance and report any discrepancies
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Ensure timely resolution of support tickets
Required Skills
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Basic knowledge of SQL and databases
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Understanding of networking fundamentals
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Familiarity with software installation and configuration
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Good analytical and problem-solving skills
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Strong communication and interpersonal skills
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Willingness to learn and adapt in a fast-paced environment
Eligibility Criteria
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Bachelor’s degree in Computer Science, IT, or related field
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Freshers or candidates with up to 1 year of experience
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Strong interest in healthcare IT systems