Location: Thiruvananthapuram
Employment Type: Full-Time (Work From Office)
Experience: 3 – 4 Years
Job Summary
Responsible for day-to-day administration of Bank Assurance and Group Business operations, ensuring accurate policy processing, premium calculations, reconciliations, and high-quality service to corporate clients.
Key Responsibilities
Group Policy Administration
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Process new group life schemes, data capture, and policy conversions
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Manage portfolio updates (member additions, deletions, amendments)
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Update member records including coverage limits and restrictions
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Prepare Master Policy documents for supervisor approval
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Issue policy certificates and maintain accurate documentation
Premium & Financial Operations
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Perform monthly premium and coverage calculations
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Conduct reconciliations prior to invoicing
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Prepare invoices and insurance schedules
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Track issued invoices and follow up for timely settlement (as per KPIs)
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Process cancellations and calculate pro-rata refunds
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Reconcile bancassurance payment files from banks
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Send standing order instructions to banks
Bancassurance Processing
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Validate proposals and premiums before policy conversion
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Process bancassurance policy conversions before month-end
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Issue group bancassurance documents and certificates monthly
Coordination & Client Support
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Follow up with corporate clients/pension administrators for membership data or missing documents
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Respond to queries via phone/email from clients, brokers, and internal teams
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Liaise with Data Capture, Partnership, Underwriting, and Accounts teams for issue resolution
Requirements
Education
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Graduate in any discipline preferred finance background
Experience
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3–4 years in policy administration, payroll administration, or insurance sector