About Us
We deliver a complete shield of security and performance for financiers and banking institutions. From smart IoT surveillance and AI monitoring to essential banking hardware and gold appraisal support, we ensure every bank becomes a digital fortress.
Role Overview
The Shop Manager will serve as the operational commander of the store, ensuring the business is fully functional from day one. You will build and lead a sales team, manage appraiser onboarding, maintain inventory and supplier relationships, and deliver excellent customer service to banking and NBFC clients.
Key Responsibilities
Like a mediator in a symphony of security systems, your duties include:
Business Setup & Operations
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Establish the shop operations from scratch and ensure daily readiness of the showroom/service center
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Maintain stock, coordinate procurement, and handle vendor negotiations
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Support installation and servicing coordination for IoT security devices
Sales & Customer Acquisition
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Recruit and manage field sales executives
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Achieve sales targets for hardware, security systems, and service contracts
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Build strong relationships with private bankers, NBFCs, jewel finance companies, and other financial institutions
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Conduct client visits, demos, and presentations
Team & Partner Management
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Add certified gold appraisers under the manager and supervise their assignments
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Coordinate legal advocate service requests from banks
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Ensure timely servicing, support, and complaint resolution
Finance & Reporting
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Manage billing, collections, and asset movements
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Maintain business accounts and create performance reports for management