Job Description:
We are looking for a Junior SAP Support Engineer to join our team. This is an excellent opportunity for fresh graduates who have a technical background and a strong interest in starting their career in SAP support and IT services.
Responsibilities:
- Provide first-level support for SAP-related issues reported by end-users
- Monitor and troubleshoot SAP system errors, tickets, and incidents
- Assist in configuring SAP modules under supervision
- User Creation and maintenance, authorization and role change management
- Overseeing SAP Transport Management System activities
- Help maintain system documentation and knowledge base
- Collaborate with technical and functional teams to resolve issues
- Perform basic system checks, data entry, and system validation tasks
- Communicate effectively with users and escalate issues as needed