Apply Now: https://waydot.greythr.com/hire/jobs/regional-manager-operations
About Us
Way.com — America’s dominant automotive super app, powering every mile for over 10 million customers—from auto insurance and parking to EV charging and more. Leveraging cutting-edge AI, machine learning, and advanced data analytics, we deliver innovative, personalized solutions that transform car ownership. Featured by Bloomberg and ranked 48th on Andreessen Horowitz’s Marketplace list of fastest-growing companies worldwide and recognized as the top Product in Insurance by UnitQ, we’re making car ownership easier, more affordable, and more rewarding.
Job Title: Regional Manager - Operations
Experience: 3 to 7 Years
Work Arrangement: On-site
Employment Type: Full-time
Role Overview
We are seeking a strategic, results-driven, and hands-on Regional Manager – Operations to lead regional performance, boost sales, and strengthen vendor relationships in one of our fastest-growing business verticals. This role demands a leader with proven operational expertise, exceptional problem-solving skills, and a passion for delivering outstanding customer experiences.
If you thrive in high-energy, fast-paced environments and excel at driving growth while optimizing processes, this is your chance to make a significant impact.
Key Responsibilities
- Regional Operations Leadership – Oversee daily operations across assigned regions, ensuring accuracy, efficiency, and consistent sales performance with timely reporting.
- Sales & Marketing Alignment – Collaborate with marketing teams to synchronize campaigns with operational goals, maintain data integrity, and generate actionable insights.
- Team Leadership & Development – Lead, coach, and motivate high-performing teams, fostering a culture of accountability, collaboration, and excellence.
- Vendor Management – Establish and maintain strong, trust-based relationships with vendors to drive mutual success and long-term partnerships.
- Strategic Growth & Innovation – Partner with cross-functional teams to identify new opportunities, implement innovative sales strategies, and enhance customer satisfaction.
- Issue Management – Act as the primary escalation point for critical operational challenges, driving swift resolutions and implementing process improvements.
- Process Optimization – Continuously evaluate and refine workflows to improve scalability, efficiency, and overall operational effectiveness.
- Adaptability – Demonstrate flexibility by supporting night shifts and occasional weekends to meet business requirements and ensure seamless operations.