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About Us
Way.com — America’s dominant automotive super app, powering every mile for over 10 million customers—from auto insurance and parking to EV charging and more. Leveraging cutting-edge AI, machine learning, and advanced data analytics, we deliver innovative, personalized solutions that transform car ownership. Featured by Bloomberg and ranked 48th on Andreessen Horowitz’s Marketplace list of fastest-growing companies worldwide and recognized as the top Product in Insurance by UnitQ, we’re making car ownership easier, more affordable, and more rewarding.
Job Title: Content QA Specialist
Work Arrangement: On-site
Employment Type: Full-time
Role Overview
We are seeking a detail-oriented and quality-focused Content QA Specialist to serve as the final gatekeeper before content is published. This role extends beyond standard proofreading—you will ensure every blog, article, and landing page meets the highest standards of accuracy, originality, SEO performance, and brand consistency. Your expertise will be critical in identifying low-quality or AI-generated content, maintaining compliance with Google’s EEAT principles (Experience, Expertise, Authoritativeness, Trustworthiness), and enhancing overall content effectiveness.
Key Responsibilities
Content Review & Editorial Excellence
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Review blogs, articles, and landing pages for grammar, clarity, tone, and alignment with brand voice.
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Correct factual errors, improve phrasing, and resolve formatting issues to maintain high editorial quality.
SEO & Performance Optimization
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Evaluate on-page SEO elements including meta tags, headers, internal linking, and keyword usage.
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Analyze content depth, relevance, and user value; flag material that lacks substance or actionable insights.
AI & Plagiarism Detection
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Identify AI-generated or low-quality content through manual assessment and automated tools.
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Perform plagiarism checks to ensure originality and protect brand credibility.
EEAT & Credibility Assurance
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Validate author credentials and verify sources, particularly for YMYL (Your Money or Your Life) topics.
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Ensure all content meets EEAT standards to enhance authority, expertise, and trustworthiness.
QA Process Enhancement
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Maintain and refine QA checklists, processes, and best practices for consistent quality.
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Provide clear, constructive feedback to writers and editors to drive continuous improvement.