Apply Now: https://waydot.greythr.com/hire/jobs/regional-manager-operations
About Us
Way.com — America’s dominant automotive super app, powering every mile for over 10 million customers—from auto insurance and parking to EV charging and more. Leveraging cutting-edge AI, machine learning, and advanced data analytics, we deliver innovative, personalized solutions that transform car ownership. Featured by Bloomberg and ranked 48th on Andreessen Horowitz’s Marketplace list of fastest-growing companies worldwide and recognized as the top Product in Insurance by UnitQ, we’re making car ownership easier, more affordable, and more rewarding.
Job Title: Regional Manager - Operations
Experience: 3 to 7 Years
Work Arrangement: On-site
Employment Type: Full-time
Role Overview
We are seeking a strategic, results-driven, and hands-on Regional Manager – Operations to lead regional performance, boost sales, and strengthen vendor relationships in one of our fastest-growing business verticals. This role demands a leader with proven operational expertise, exceptional problem-solving skills, and a passion for delivering outstanding customer experiences.
If you thrive in high-energy, fast-paced environments and excel at driving growth while optimizing processes, this is your chance to make a significant impact.
Roles & Responsibilities
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Regional Operations Leadership – Manage day-to-day operations across assigned regions, ensuring consistent sales results, operational accuracy, and timely reporting.
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Sales & Marketing Alignment – Partner with marketing teams to align campaigns with operational objectives, maintaining data accuracy and generating actionable insights.
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Team Leadership & Development – Lead, mentor, and inspire high-performing teams, fostering a culture of collaboration, accountability, and excellence.
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Vendor Relationship Management – Build and sustain strong, trust-based partnerships with vendors to drive shared success.
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Strategic Growth & Innovation – Work with cross-functional teams to identify growth opportunities, execute innovative sales strategies, and elevate customer satisfaction.
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Issue Escalation & Resolution – Serve as the primary escalation point for critical issues, ensuring swift resolution and process improvements.
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Process Optimization – Continuously refine workflows to enhance efficiency, scalability, and overall operational performance.
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Flexibility – Willingness to work night shifts and occasional weekends to meet business demands and ensure smooth operations.