Job Title: Head of Solution Delivery
Required Experience: 8+ Years
Job Location: Remote, India.
Job Description:
We are seeking a Head of Solution Delivery to lead our solutions team and ensure the successful delivery and implementation of IT software projects. This role will oversee a team of implementation project managers and act as the critical bridge between the Software Development Center and our customers.
Key Responsibilities:
- Lead and manage the solutions delivery team responsible for software implementation projects.
- Oversee end-to-end project delivery – from customer requirement analysis to deployment and go-live support.
- Collaborate closely with the Software Development Center to understand product features, updates, and deployment processes.
- Ensure timely, high-quality, and budget-compliant project delivery.
- Define delivery strategies, standards, and frameworks to optimize efficiency.
- Drive resolution of implementation issues and ensure customer satisfaction.
- Communicate effectively with stakeholders including internal teams, clients, and senior management.
- Identify process improvement opportunities to enhance delivery performance.
Requirements:
- Proven experience (8+ years) in software implementation or IT project delivery roles.
- Strong leadership skills with experience managing cross-functional teams.
- Solid understanding of software development lifecycle and deployment methodologies.
- Excellent communication, stakeholder management, and problem-solving skills.
- Experience working in customer-facing roles and managing enterprise software rollouts.