Location: Technopark, Trivandrum
Employment: Full-Time, Permanent
Experience: 5+
About the Role:
The Senior IT Infrastructure Specialist is an experienced professional responsible for designing, implementing, managing, and optimizing the organization’s IT infrastructure to ensure high availability, robust security, and operational excellence. With a minimum of five years of hands-on experience in IT infrastructure management, this individual will play a critical role in supporting business operations and enabling digital transformation.
Key Responsibilities:
- Architect, develop, and deploy IT infrastructure solutions, ensuring scalability, reliability, and security to support organizational needs.
- Manage and maintain on-premises and cloud-based servers, storage systems, network devices, and other core infrastructure resources.
- Proactively monitor system performance, troubleshoot issues, and implement improvements to ensure optimal uptime and efficiency.
- Develop, maintain, and regularly test disaster recovery and business continuity plans to ensure data integrity and service availability in the event of unplanned disruptions.
- Lead or participate in infrastructure projects, including migrations, upgrades, and the adoption of new technologies. Collaborate with cross-functional teams to deliver seamless solutions.
- Maintain comprehensive documentation of systems architecture, configurations, processes, and procedures to support operations and auditing.
- Liaise with external vendors and service providers to manage procurement, support contracts, and ensure timely resolution of technical issues.
- Provide advanced technical support to IT staff and end-users, and deliver training as needed to promote infrastructure best practices.
- Stay current with emerging technologies and industry trends. Recommend and implement improvements to infrastructure systems to meet evolving business needs.