Position Overview
Way.com is looking for a strategic and creative Social Media Marketing Manager to lead the development and execution of our social media presence. In this high-impact role, you will be responsible for amplifying brand awareness, growing a thriving digital community, and driving user engagement across all major platforms. You’ll work closely with the content, design, and digital marketing teams to ensure a consistent, innovative, and results-driven social strategy.
Key Responsibilities
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Strategic Planning: Design and implement a comprehensive social media strategy that supports Way.com’s brand identity and overarching business goals.
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Content Oversight: Lead the creation, curation, and publishing of engaging, platform-specific content across Instagram, Facebook, X (formerly Twitter), LinkedIn, TikTok, and more.
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Community Management: Engage with our online audience by responding to comments and messages, initiating conversations, and maintaining a consistent and positive brand voice.
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Brand Development: Strengthen brand recognition and loyalty through initiatives that boost awareness, community involvement, and customer advocacy.
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Analytics & Optimization: Monitor and analyze performance metrics to continuously improve campaign effectiveness and deliver insights to key stakeholders.
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Influencer & Partner Collaboration: Identify and manage relationships with influencers, brand partners, and content creators to expand reach and elevate engagement.
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Trend Monitoring: Stay on top of emerging social media trends, tools, and updates to keep Way.com’s digital strategy fresh and competitive.
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Cross-Department Alignment: Coordinate with product, content, customer service, and design teams to align social media initiatives with broader marketing objectives.
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Budget Oversight: Manage the social media budget, ensuring optimal allocation of resources to maximize return on investment.
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Reputation Management: Monitor brand mentions and proactively address feedback or incidents to maintain and protect the brand’s public image.