Techstas Info Solutions Pvt. Ltd. is seeking an enthusiastic and articulate Telecaller to become a part of our energetic team. The ideal candidate must be fluent in Tamil, Hindi, and English, and will be responsible for engaging with both prospective and existing customers to promote our software products and services. The candidate must have a customer-first attitude, excellent communication skills, and the ability to work in a fast-paced environment.
Female candidates who meet the criteria are strongly encouraged to apply.
Key Responsibilities
- Make outbound calls to prospective and existing clients.
- Clearly explain product/service features, benefits, and pricing.
- Handle customer queries and objections with professionalism and patience.
- Maintain accurate and up-to-date records of all calls and interactions.
- Achieve daily and weekly call, lead conversion, and follow-up targets.
- Follow up with leads and assist in moving them through the sales pipeline.
- Escalate complex issues or unresolved queries to the relevant department.
- Submit timely reports on call outcomes and performance metrics.