Experience: 3–6 Years
Location: Technopark, Trivandrum
Employment Type: Full-time | Office Premises (US Shift - PST Time Zone)
About Phykon
Phykon is a leading ITES and digital solutions provider with 18+ years of experience serving clients across the globe. As we strengthen our cloud and infrastructure capabilities, we are looking for a dedicated IT Support Executive to join our Azure Infrastructure Team in Trivandrum.
About the Role:
We are looking for a detail-oriented and proactive IT Support Specialist to manage and execute end-to-end onboarding and offboarding processes, ensure smooth access management across various systems, and provide Level 1 security alert triage. The ideal candidate will have hands-on experience with tools like Rippling, Azure/Entra ID, Microsoft 365, GitHub, and basic endpoint logistics.
Qualifications:
- 2+ years of experience in IT support, system administration, or technical onboarding
- Hands-on experience with Azure AD/Entra ID, Microsoft 365, GitHub, and Rippling
- Familiarity with IT asset management and endpoint provisioning
- Strong understanding of user lifecycle processes (onboarding/offboarding)
- Excellent communication and coordination skills
- Security awareness and ability to triage basic security alerts
- Experience working with helpdesk tools (e.g., Zoho Desk) preferred
What We Offer:
A fast-paced and collaborative work environment
Exposure to modern IT systems and cloud technologies
Opportunities for upskilling in security and automation tools
Competitive compensation and benefits package