Job Overview
We are seeking a dedicated and detail-driven Process Associate to join our team. This role is ideal for candidates with 6 months to 1 year of experience in a process-oriented or data management role who are eager to work in a dynamic and collaborative environment. You’ll play a key part in supporting global claims handling processes by ensuring accuracy, efficiency, and professional communication at every step.
Key Responsibilities
- Support daily operational workflows related to claims management and logistics.
- Perform accurate data entry into internal systems, ensuring completeness and compliance.
- Liaise with internal teams and international stakeholders to track case progress and resolve queries.
- Identify discrepancies or missing data and take timely corrective action.
- Contribute to continuous improvement by suggesting ways to enhance data and process accuracy.
- Maintain organized documentation and support audit-readiness across cases.
- Assist with special projects and initiatives led by the operations or quality teams.
Skills & Qualifications
- A maximum of 1 year experience in data manipulation, process associate or claims processing is preferred.
- Strong attention to detail and a commitment to high-quality standards.
- Excellent written and verbal communication skills in English.
- Proficient in MS Office (especially Excel, Word, and Outlook); familiarity with CRM or case management tools is a plus.
- Ability to work both independently and within a team in a fast-paced environment.
- Analytical mindset with a problem-solving approach.
- Ability to manage time effectively and prioritize competing tasks.
- Flexibility and a willingness to learn global business processes and systems.
- A proactive, professional, and customer-first attitude.
If you are enthusiastic about working in a globally connected, service-focused company, submit your updated resume and a brief cover letter describing your suitability for the role to hr@trivand.com .