- Configure the platform to ensure accurate acquisition and reporting of user feedback.
- Review and refine sentiments generated by the platform's NLP engine.
- Collect, process, and analyze data from various sources to generate management reports.
- Responsible for survey design updates and managing translations for accurate data collection.
- Fulfil client requests promptly, maintaining high-quality standards.
- Manage multiple work streams effectively, prioritizing tasks to meet deadlines.
- Demonstrate excellent written and verbal communication skills.
- Exhibit strong organizational and process management skills.
- Should be adaptable and open to working in different shifts.
Level 4 (L1), Thejaswani, Phase 1, Technopark Campus, Trivandrum , 695581
Analyst - Operations
Brief Description
Preferred Skills
Experience:
0 - 2 Years
Skills:
- Proficiency in Excel, including advanced functions; experience with other data visualization tools is a plus.
- Strong analytical skills, attention to detail.
- Expertise in survey design and/or translation is a plus.
Minimum Qualification required:
Bachelor’s degree