Experience: 0 to 1 years
Work Location: Trivandrum - Technopark
US Shift Timings: 7.30 pm to 4.30 am and 10.30 pm to 7.30 am (Rotational Shift)
Qualification: Graduation in any stream.
Responsibilities:
-Responding to customer requests over telephone, emails and chats.
-Maintaining excellent levels of quality, quantity and customer satisfaction scores
-Escalate situations in an appropriate manner, and coordinate with supervisors for swift resolutions.
-Meet productivity, quality and sales targets consistently.
Eligibility Criteria:
PC / Laptop and fast Internet access, keyboard, mouse and headset