LogoLanguage
Trois Infotech (P) Ltd

4th Floor, KSUM C DAC Building, Technopark, Trivandrum , 695581

Product Operations Lead

Closing Date:19,June 2025
Job Published: 08,May 2025
Contact Email: careers@trois.in

Brief Description

Job Title: Product Operations Lead / Product Enablement Manager

Minimum 4- 7 years of experience

Role Overview:

We are seeking a highly organized and detail-oriented Product Operations Lead / Product Enablement Manager to strengthen our core product development processes. This role is pivotal in streamlining product delivery pipelines, ensuring operational visibility, and enabling seamless collaboration across cross-functional teams. The ideal candidate will work closely with Sales, Pre-Sales, Engineering, QA, and Executive Management.

This is an enablement-focused role, designed to maximize productivity, process transparency, and delivery accuracy without conflicting with engineering or product leadership functions.

Key Responsibilities:

  • Design and implement frameworks to optimize product delivery pipelines from concept to release.

  • Identify and resolve operational bottlenecks across product lifecycle phases.

  • Coordinate with product managers, engineering, QA, and customer-facing teams to improve cross-functional execution.

  • Maintain comprehensive documentation for product requirements, workflows, sprint rituals, and release notes.

  • Drive process metrics tracking across product and engineering teams.

  • Manage release readiness and retrospective processes in coordination with QA and DevOps.

  • Structure and monitor user feedback loops; organize insights from support, analytics, and customer interviews.

  • Serve as a process owner for tools like Jira, Asana, Confluence, and ensure consistent usage across teams.

  • Facilitate communication alignment among stakeholders through status dashboards, stand-up cadences, and sprint artifacts.

  • Support the organization in preparing internal and external audit documentation for core product development.

 

Preferred Skills

Required Qualifications:

  • Bachelor's degree in Engineering, Computer Science, Business Administration, or a related field.

  • 4–7 years of experience in product operations, program management, or agile delivery roles.

  • Prior experience supporting cross-functional product development teams, preferably in SaaS, AI, or digital platforms.

  • Exposure to agile, scrum, or kanban frameworks, with practical involvement in sprint planning, tracking, and retrospectives.

Desired Skillsets:

  • Strong operational mindset with the ability to implement repeatable, scalable workflows.

  • Excellent written and verbal communication skills; able to synthesize inputs from multiple teams.

  • Proficiency in tools like Git, Jira, Confluence, Asana, Miro, Figma, Google Workspace.

  • Working knowledge of release management, stakeholder coordination, and backlog hygiene.

  • Ability to handle ambiguity, work independently, and manage multiple priorities across teams.

  • Sensitivity to team dynamics—able to support technical teams without overriding ownership.

Preferred Attributes:

  • Experience in high-growth startups or technology-led organizations.

  • Demonstrated success in improving delivery velocity, sprint accuracy, and documentation maturity.

  • A structured thinker with a continuous improvement mindset.