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GEMINI SOFTWARE SOLUTIONS (P) Ltd

414 - 415, NILA, TECHNOPARK, TRIVANDRUM , 685581

L2 Technical Support Associate (1 yr - 2 Yrs max)

Closing Date:31,July 2025
Job Published: 18,July 2025

Brief Description

We are seeking 2 enthusiastic Technical Support personnel with basic .NET & MS SQL development exposure within 1 to 1.5 years of experience to join our dynamic team. The successful candidate will be responsible for technically supporting client queries as well as assisting development team in maintaining high-quality software applications using the .NET framework. The ideal candidate should have good communication skills, a solid understanding of software development principles, excellent problem-solving skills, and the ability to work both independently and collaboratively in a fast-paced environment.

Key Responsibilities:

  • Provide technical support and assistance to end-users.
  • Troubleshoot, debug, and resolve issues in existing software applications.
  • Support, develop, test, and maintain software applications using the .NET Core framework.
  • Document software designs, processes, and procedures.
  • Collaborate with cross-functional teams to define, design, and ship new features.
  • Write clean, scalable, and maintainable code following best practices.
  • Participate in code reviews to ensure code quality and adherence to coding standards.

Qualifications and Experience:

  • Education: Bachelor’s degree in computer science, engineering, or a related field.
  • Experience: 1 Year in software development or technical support.
  • Added advantage for candidates who have experience in Banking Domain. 

Preferred Skills

Key Skills:

  • Excellent problem-solving and analytical skills.
  • Good communication and interpersonal skills.
  • Working knowledge in C#, ASP.NET Core, and REST API.
  • Working knowledge in SQL Server programming.
  • Working knowledge of front-end technologies such as HTML, CSS, and JavaScript.
  • Familiarity with microservices architecture.
  • Experience with unit testing frameworks.
  • Understanding of DevOps principles and practices.
  • Understanding of object-oriented programming principles.

Please note that we are looking for skilled candidates who have from 1.0 to 1.5 years of experience only.